Audi Handover Specialist - Audi, Norwich

Building on the relationship with a customer has never been more important. People are living busier lives and want services to be as simple as possible and available when they want them. We at Audi know that we have to keep evolving our services we offer to maintain our lead. We look for people who are interested in changing with us for our customers.

Become an Audi Handover Specialist

In our employees, we look for people who want to make things happen. People who want to change things for the better, who feel comfortable in their role and like to take responsibility for evolving their working environment. As an Audi Handover Specialist, you excite customers about the Audi brand and vehicles. You reflect our values and embody our brand, turning the customers’ experience into a really unique one. You turn the new car handover into an event, accommodating the customer’s choice of location, offering a unique and personalised service.

As an Audi Handover Specialist you bring passion to our Centre and you contribute to our team e.g. in the following ways:

  • Lead the handover experience, e. g. by offering handovers at a time and location that suits the specific customer needs
  • Impress customers with the performance of our cars
  • Excite customers about the Audi brand and products by presenting key features of their new vehicle
  • Walk customers through their new car experience, for example by helping with the configuration
  • Be ahead of the game with new and exciting technology
  • Identify through customer feedback ways to improve the service for customers
  • A tech fan. You not only understand technical features, you also love them
  • Extraverted, open, and sociable: You really like to meet new people
  • A dynamic person who likes working self-dependently
  • Genuine and authentic towards customers
  • A friendly and helpful person
  • Responsive and understanding towards the needs of customers
  • Conscientious towards your job and those around you

As Audi Handover Specialist, you convert the customers’ delivery into a holistic experience. Therefore, you should truly be a car lover. You are who we are looking for, if you are:

FORMAL QUALIFICATIONS AND EXPERIENCE

  • IT literacy
  • Experience working in customer service (automotive experience is not necessarily required)
  • You hold a full clean driving license

Ref: HS-A-NR

Closing date 31/01/2018
Location Norwich
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