Technician - Mercedes Benz, Norwich

MAIN PURPOSE OF JOB

  • To carry out service and repair of franchised vehicles to satisfactory standards commensurate with a high level of customer satisfaction.
  • To carry out such servicing and repairs in a safe and economical manner.

OBJECTIVES AND KEY TASKS

  • To ensure that the vehicles worked on are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for repair or service.
  • To ensure vehicles are road tested in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians.
  • To make use of Franchise Special Tools, Specialist Service Equipment and Franchise Training to improve workshop efficiency.
  • To ensure effective use of technical knowledge/skills enabling effective, economic and safe servicing of customers' vehicles.
  • To fulfil all tasks to the customer’s complete satisfaction.
  • To ensure that customers vehicles are serviced or repaired within the timescale allowed and to the quality demanded by the customer and company with a first time fix of faults.
  • To ensure vehicles are thoroughly examined, and to report all servicing requirements and associated work noticed whilst working on the vehicle to the Team Leader or Service Advisor.

PERSONAL SPECIFICATION

  • Relevant experience of Motor Vehicle engineering
  • Self-motivated
  • Flexible approach to work
  • Full clean driving licence

If you believe you have the necessary qualities, and are interested in being part of this team, please fill out the application below or contact personnel@robinsonsmotorgroup.co.uk.

NB: We reserve the right to close vacancies prior to the advertised date if a large number of applications have been received.

Ref: TCH-MB-N

Closing date 14/07/2017
Location Norwich
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