What does our Service Promise include? ​

Our commitments to you:

No one knows your Volkswagen better than we do.

Our technicians receive the latest Volkswagen training and have instant access to Volkswagen tooling and technology.

We’ll match any like-for-like quote within 5 miles.

For service, maintenance and repairs from any garage using Volkswagen genuine parts.

Volkswagen lifetime brakes.

Buy your first set of brake pads from us and we promise to replace them when they wear out at no cost to you, for as long as you own the car.

MOT Insurance.

If you have your MOT carried out by us we will give you cover for up to £750 if your car fails when we carry out its next MOT.

We offer ‘real’ value for money.

We offer you the right service at the right time, charging Volkswagen set times for all work and offering a 2-year parts and labour warranty.

Extremely satisfied.

To us, satisfied customers are a top priority. Even ‘very satisfied’ isn’t satisfactory enough. So if, for any reason, you’re not absolutely, totally and extremely satisfied, with the level of service you receive from us then we would like to hear from you. If you’re not extremely satisfied then you can be sure that neither are we.