What does our Service Promise include?

Our commitments to you:

No one knows your Volkswagen better than we do.

Our technicians receive the latest Volkswagen training and have instant access to Volkswagen tooling and Volkswagen technology.

We'll match any like-for-like quote within 5 miles.

For service, maintenance, repair or new tyres using Volkswagen Genuine Parts from any garage within 5 miles.

A range of convenience services to suit your needs

You can take a courtesy car; we can pick up and drop your car back to you or even give you a lift into work, home or town.

Volkswagen Video

If a Volkswagen Technician discovers an issue, we will send you a video of your car showing any work that needs to be done before it takes place.

We offer 'real' value for money

We offer you the right service at the right time, charging Volkswagen set times for all work and offering a 2-year parts and labour warranty.

We offer visual health checks

You’re entitled to a 34-point check of the basics, at no extra cost and with no obligation. Call to book you in for an Express Visual Check (EVC) and we’ll arrange it all for you.

Online Servicing Bookings

We make your life even easier, providing an online booking service for your convenience, giving you instant quotes and appointment booking.

AdBlue Top up £1.50 per litre

If you require your AdBlue topping up, we will do so for £1.50 per litre including labour and VAT. There is no need to book in, just come along to your local retailer.

Car wash and vacuum

Every time you come to us for any job that takes over an hour in our workshop, we’ll wash and vacuum your car at no extra cost.

We'll fit exterior bulbs and wiper blades

We’ll replace wiper blades and all exterior bulbs bought from us at no extra cost. If you need interior, Xenon or LED lights replacing, just ask and we’ll provide a competitive quote for fitting those, too.

This is our Service Promise to you.