Business Update: Coronavirus (COVID-19) Notice | Robinsons Citroen

Business Update: Coronavirus (COVID-19) Notice

05.11.20

As we enter a second four-week lockdown and until our physical showrooms are able to re-open on 3rd December, here’s how we are remaining open for you:

We're here to help.

Our teams are still available. Call any of our local dealership numbers to speak to a member of our Sales or Service teams by selecting either 1 or 2 when prompted. Alternatively, submit an enquiry online and our dedicated teams will get back to you.

Contact Us

Drop & Go Service - Aftersales

Your car or van’s service, MOT and repairs will continue as planned, therefore please keep to your allotted appointment time, avoiding arriving early. Our COVID safety measures continue and will be explained to you ahead of your visit, plus benefit from an optional loan car for £12.50 per day. As an essential service, you can also make new appointments through our booking team, Contact Us >

Click & Collect

Launching this November, you will now be able to view all of our New and Used vehicles from home – like a digital forecourt. We are advertising our best prices across all stock to ensure you have the best chance of finding the right fit for you. Once we have your enquiry, we’ll be in touch to arrange your collection from our COVID-secure handover points or Home Delivery with POA. Start your search >

Distance Selling Team

We want you to shop with the same confidence you’ve always had from Robinsons Motor Group. Our experienced teams will be available digitally to offer you help and guidance on your purchase in any way that you need; request a personalised video, chat directly with a sales person or receive a tailored finance quote.

Customer Appointments - Sales and Aftersales

While our non-essential retail areas are closed, it is important that all essential Aftersales visitors enter only at their allotted time and wear a face covering. Our Sales teams are offering Virtual Appointments so the search for your perfect car doesn’t have to be put on hold, we are making it easy to do it all from the safety of your home.

Home Collection and Delivery - Aftersales

Upon request, a vehicle booked in for workshop activity is allocated a driver to and from your home for our 24-hour turnaround service for a £12.50 charge. Our technicians and all supporting staff have been following workplace guidelines since the end of March, including the additional sanitation of any vehicle passing through.