Business Update: Coronavirus (COVID-19) Notice | Robinsons SEAT | Suffolk

Business Update: Coronavirus (COVID-19) Notice

5th January, 2021

During the current National Lockdown our Aftersales departments in all locations remain open in full compliance with the latest government guidelines, allowing customers to visit us in order to ensure the safety and maintenance of their vehicle. Your MOT date should be maintained during this time and our Service Booking Team is on hand to schedule your appointment.


Kick-start your New Year using our Click & Collect service, plus a host of other services available to you at this time:

Drop & Go Service - Aftersales

Your car or van’s service, MOT and repairs will continue as planned, therefore please keep to your allotted appointment time, avoiding arriving early. Our COVID safety measures continue and will be explained to you ahead of your visit, plus benefit from an optional loan car for £12.50 per day. You can also make new appointments through our booking team, Contact Us >

Click & Collect

You will now be able to view all of our New and Used vehicles from home – like a digital forecourt. We are advertising our best prices across all stock to ensure you have the best chance of finding the right fit for you. Once we have your enquiry, we’ll be in touch to arrange your collection from our COVID-secure handover points or Home Delivery with POA. Start your search >

Distance Selling Team

We want you to shop with the same confidence you’ve always had from Robinsons Motor Group. Our experienced teams will be available digitally to offer you help and guidance on your purchase in any way that you need; request a personalised video, chat directly with a sales person or receive a tailored finance quote. We're here 7-days a week, between 8am - 8pm. 

Customer Appointments - Sales and Aftersales

Our showrooms may be closed for browsing, but all of our stock is listed online. To maintain our safety measures, it is important that all Aftersales visitors enter only at their allotted time and wear a face covering.

Home Collection and Delivery - Aftersales

Upon request, a vehicle booked in for workshop activity is allocated a driver to and from your home for our 24-hour turnaround service for a £12.50 charge. Our technicians and all supporting staff have been following workplace guidelines since the end of March, including the additional sanitation of any vehicle passing through.


We're here to help.

Our centralised Sales and Bookings teams are available. Call any of our local dealership numbers to enquire. Alternatively, submit a form online and our dedicated teams will get back to you.

Contact Us