Robinsons Coronavirus Update | Robinsons SEAT | Suffolk

Business Update: Coronavirus (COVID-19) Notice

25.03.20

Robinsons Motor Group are supporting the UK Government’s action to ensure that we all play our part in conquering the Coronavirus pandemic. Nothing matters more than the health and wellbeing of our customers, our colleagues and their families during these challenging times.

For this reason, we have taken the decision to temporarily close all of our showrooms and service departments to the general public until further notice. We know that this action may cause some inconvenience but feel that it is the only responsible course of action we can take following the Government announcement.



Guidance on our Essential Services

Rest assured; your vehicle will be automatically given a 6-month MOT exemption. This will extend your current MOT expiry date by 6 months if it’s due on or after 30 th March 2020.

To ensure key workers have vehicles that are safe to drive, we plan to have have functioning workshops operating to accommodate this. During this period, you have a responsibility to make sure your vehicle is roadworthy even if it's MOT expiry date has been extended. Further to this, as an essential service, we will continue to complete repairs and MOTs should you need to use your vehicle for the limited reasons outlined for leaving your home.

If you need to book, following the guidance above, please call your local phone number to be directed to our dedicated Aftersales team.

Our Locations



For any arrangements planned over this period which are deemed non-essential, we are in the process of contacting those concerned to rearrange. All other future bookings are being rescheduled via our booking team who will remain available over the coming weeks to provisionally pre-book available workshop slots from Tuesday 14th April, in the hope that the current movement restrictions are lifted at that time.

Although our showrooms will be closed you can still visit our website and enquire online. Our dedicated online sales team would be happy to answer any queries you might have and will have full access to our systems to enable you to secure one of our used cars from the comfort of your home and have it delivered to your driveway once movement restrictions allow us to do so safely.

Please call any one of our local numbers and your call will be connected to one of our team should you wish to make an enquiry.

From the whole team here at Robinsons Motor Group we wish you a healthy and speedy journey through the coming days and weeks.

Let's keep moving.

We're still here to help. Our teams are available online.

Call any of our local dealership numbers to speak to a member of our Sales or Service teams by selecting either 1 or 2 when prompted. Alternatively, submit an enquiry online and our dedicated teams will get back to you.

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