Skoda named most dependable UK car brand in 2016 JD Power survey | Robinsons ŠKODA

Skoda named most dependable UK car brand in 2016 JD Power survey

Skoda owners experience the fewest problems of any car brand in the UK

Skoda has been named as the most dependable car brand in the UK, in the latest JD Power UK Vehicle Dependability Survey.

The Czech manufacturer was shown to have the fewest problems experienced by owners in the survey for the second year running. The survey took views from more than 13,000 owners of vehicles that are 12-36 months old.

Car makers were ranked according to the number of problems received per 100 cars, with Skoda recording 62 cars per 100 having some sort of problem. The industry average was 113 problems per 100 cars.

Owners who took part in the survey were asked about the problems they experienced in different categories, and the most common problems were issues with technical features such as infotainment systems. The most commonly reported problem related to Bluetooth pairing with a mobile phone, while fewer exterior and engine problems were reported this year.

It also shows that owners are more likely to stay loyal to a brand if they experience fewer problems. Only 38% of owners who experienced problems said they would definitely buy from the same manufacturer again.


Read the original article here.