Service and repair

As manufacturer approved After Sales providers for Volkswagen Commercials, we are the experts, following the manufacturers exacting standards and only using genuine parts throughout any maintenance or servicing.

We continuously invest in state of the art technology, specialised equipment and tools at each of our sites; we provide Volkswagen Commercials training for all of our advisors and technicians.

Our dealerships in Norwich and Peterborough are able to provide an extensive range of services including MOT, vehicle servicing and mechanical repair, accident repair and a wide range of vehicle parts and accessories.

Call us to book your vehicle into our workshop.

We will either offer you a courtesy vehicle*, a while-you-wait appointment or a collection-and-return service.

We will advise you if additional work is required, give you a cost estimate and won't carry it out until you authorise us to do so

We will fully explain all work carried out, including warranty work and any work paid for by your fleet company or service contract

We will always wash your vehicle at no extra cost following a service​

If your vehicle is out of action for over two hours, and still within warranty, we'll do everything we can to source a like-for-like courtesy vehicle, or the best alternative*.

We will fit genuine Volkswagen parts, designed and manufactured to suit your vehicle and maintain optimum performance​

We will give you a two year parts and labour warranty**

If your vehicle breaks down and is recovered to our Van Centre, we will perform an initial diagnosis within a maximum of one working day​

We will guarantee you an appointment within five working days when you book your vehicle in to your local Van Centre​

We will always give you a quote before we start work, so you understand the work required and how much you will pay

*Terms and conditions apply. Ask your Van Centre for details. **Genuine Volkswagen parts, fitted by Volkswagen trained technicians. Warranty applies from date of purchase, excludes wear and tear and does not apply to parts fitted under the terms of the vehicle warranty.