Citroën Assistance

• Specialist Citroën technicians
• Genuine OEM parts
• Claims handled for you
• Arranged vehicle delivery or recovery
• Work carried out in Citroën-approved bodyshops
• Full “lifetime of ownership” repair warranty
• Courtesy cars available*

*Where available - subject to booking.

In the event of an accident, make sure you are in a safe area away from the road. Then call 08000 727 272 to activate Citroën Asssitance, or use the MyCitroën app.

We’ll handle everything from getting your car to your local Group 1 Citroën bodyshop & repair centre to sorting a courtesy car. Lines are open 24/7 so you’ll always be able to get help.

Using the MyCitroën app

You can also activate Citroën Assistance from the MyCitroën App.

1. Go to ‘contact & assistance’
2. Find Citroën Assistance 24/7
3. Press ‘Ask for Assistance’

Citroën Connect Box

For Citroën cars fitted with a Citroën Connect Box, you can get in touch in case of an emergency with a single press of a button.

Press the button above the rear-view mirror to automatically call for assistance and the rest will be handled for you.

All new Citroën cars are fully covered by Citroën Roadside Assistance too. Cover length depends on the fuel type:

1. Petrol & diesel Citroën cars: covered for 12 months from the date of registration
2. Plug-in hybrid & electric cars: covered for 8 years / 100,000 miles (whichever comes first) from the date of registration

Citroën Roadside Assistance covers you for the following:

• Roadside assistance
• Recovery
• Assistance from home
• Onward travel
• European cover